Refund and Returns Policy

Overview

Thanks for purchasing our products at Tiftys.com. We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back. You are eligible for a full reimbursement within 14 calendar days of your purchase.
After the 14-day period you will no longer be eligible and won’t be able to receive a refund. We encourage our customers to try the product in the first two weeks after their purchase to ensure it fits your needs.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please note that there are exceptions to our return policy stated below:

Several types of goods are exempt from being returned. Some health and personal care items such as creams, soap, and lip balms cannot be returned. 

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

  • Any item not in its original condition is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 14 days after delivery

To return a purchased item, follow the steps below:

  1. Open a dispute with us within 10 days of receiving the order.
  2. We are offering free returns (Return Label) 
  3. Package the products into their original packaging.
  4. Put the products into shipment packaging and label it.
  5. Drop the package to your nearest courier dop of for we can arrange courier parcel collection from your location.
  6. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Sale items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Need help?

Contact us at [email protected] for questions related to refunds and returns.